What’s the Difference Between an “Offer” and a “Promotion”?

Created by Ashley Pyke, Modified on Wed, 1 Oct at 1:22 AM by Laura Perlee

What You Need to Know:

Customer Offer

The term “offer” or “customer offer” refers to the bonus miles, annual fee waiver, or other incentives available to customers who are approved for the Citi® / AAdvantage® Platinum Select® World Elite Mastercard® during a defined time period.

Agent Promotions

“Agent promotions” are special incentives available only to eligible and participating American Airlines airport employees. These promotions occur throughout the year and may include cash rewards, gift cards or other exciting prizes.

If you would like to confirm the details of the current customer offer that information is available in three ways:

• Scanning the QR code on the front of any ticket jacket

• Opening the AAdvantage Cash™ mobile app

• Visiting MyAAdvantageCash.com

If you would like to confirm the details of the current agent promotion that information is available in two ways:

• Opening the AAdvantage Cash™ mobile app and reviewing the ‘Earn’ Tab

• Visiting MyAAdvantageCash.com and reviewing the portal banner