What You Need to Know:
If you've recently changed your legal name, it's important to update your information in American Airlines’ HR system to ensure accuracy across all systems, including AAdvantage Cash™.
You can find instructions and links to update your name with AA in the relevant Jetnet article.
Once your update is processed, your new name should appear in our system via the daily HR file feed within 5 business days.
Important Reminders
• We cannot manually update or override your name in AAdvantage Cash™
• To avoid compensation issues, your name in AAdvantage Cash™ must exactly match the name listed in AA’s HR/Payroll system
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